how to close a shop on etsy
Question
how to close a shop on etsy
Hi, I'm a new seller on Etsy and I have a question about closing my shop. I opened my shop a few months ago, and I mainly sell some crafts that I make in my spare time. However, due to some personal reasons, I have had to stop selling on Etsy for a while. I'm not sure how to close my shop and what things I need to consider before doing so. I have some unfinished orders that need to be completed and shipped, and I have some inventory that needs to be stored or sold elsewhere. I don't want to lose customers or the shop's reputation, but I also don't want to keep paying fees or dealing with issues while I'm gone. How can I close my shop on Etsy without affecting my account or future sales? What steps do I need to follow and what will happen if I close my shop? Thank you for your help.
William Ramos
Upvote:
282
Published Date: 2023-11-07T19:13:12Z
3 answers
Answer 1
Answer LinkHi, I’m sorry to hear that you have to close your shop. I have been selling on Etsy for over 7 years and I have closed my shop twice for different reasons. The first thing you need to do is to complete and ship your pending orders as soon as possible. You can also contact your customers and let them know that you are closing your shop and thank them for their support. You can also offer them a coupon or a discount for future purchases if you plan to reopen your shop later. Next, you need to close your shop by following these steps1: On Etsy.com, go to Shop Manager. Go Settings and select Options. Select the Close Shop tab. Select your reason for closing your shop from the dropdown menu. Select Close Shop. Please answer the short survey before closing your shop. Once you close your shop, it may take some time for the system to process your request. Your Etsy account will become a buyer-only account with no visible shop. You can still access your existing orders, and you can reopen your shop at any time. Closing your shop will not affect your account or your future sales. However, you may want to update your shop policies, announcement, and about section to reflect your current status. You may also want to keep in touch with your customers and followers through social media, email, or messages. I hope this helps and I wish you all the best.
Sylvia Wilson
Upvote:
27
Published Date:
2023-11-16T11:46:04Z
Answer 2
Answer LinkHello, I understand that you want to close your shop. I have been selling on Etsy for 5 years and I have closed my shop once for personal reasons. The first thing you need to do is to finish and ship your pending orders as soon as possible. You can also contact your customers and let them know that you are closing your shop and appreciate their business. You can also offer them a coupon or a discount for future purchases if you plan to reopen your shop later. Next, you need to close your shop by following the steps in the article “How to Close Your Etsy Shop – Etsy Help”. Changing your shop name will change your shop URL, but it will not affect your shop statistics or reviews. However, you may want to update your shop icon, banner, announcement, and about section to suit your current status. You may also want to inform your customers and followers about the change through social media, email, or messages. I hope this helps and best wishes for your future.
William Pharr
Upvote:
20
Published Date:
2023-11-23T14:30:34Z
Answer 3
Answer LinkGreetings, I sympathize with you for wanting to close your shop. I have been selling on Etsy for 6 years and I have closed my shop once for personal reasons. The first thing you need to do is to complete and ship your pending orders as soon as possible. You can also contact your customers and let them know that you are closing your shop and thank them for their loyalty. You can also offer them a coupon or a discount for future purchases if you plan to reopen your shop later. Next, you need to close your shop by following the steps in the article “How to Close Your Etsy Shop – Etsy Help”. Changing your shop name will change your shop URL, but it will not affect your shop statistics or reviews. However, you may want to update your shop icon, banner, announcement, and about section to reflect your current status. You may also want to notify your customers and followers about the change through social media, email, or messages. I hope this helps and congratulations on your decision.
Arline Cavallaro
Upvote:
13
Published Date:
2023-11-19T01:26:34Z
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